Terms and Conditions

1. Agreement to Terms

By accessing or using the ProstaVive Australia website (au-prostavive.com), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase our products.

These Terms and Conditions are governed by the laws of Australia and the state of New South Wales.

2. Use of the Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behaviour includes:

• Using the website in any way that causes, or may cause, damage to the website or impairment of its availability.
• Using the website in any way that is unlawful, illegal, fraudulent, or harmful.
• Attempting to gain unauthorised access to our server, computer systems, or databases.
• Transmitting any viruses, malware, or other harmful code.
• Scraping, data mining, or harvesting content from our website without permission.

3. Product Information and Purchases

All product descriptions, pricing, and availability are subject to change without notice. We make every effort to display accurate product information, but we do not warrant that product descriptions or other content on the site are accurate, complete, reliable, current, or error-free.

By placing an order, you represent that you are at least 18 years of age and that the information you provide is accurate and complete.

All prices are displayed in Australian Dollars (AUD) unless otherwise stated. You are responsible for any applicable taxes, duties, or customs fees associated with your order.

4. Payment and Billing

We accept payment through secure third-party payment processors. By providing your payment information, you authorise us to charge the applicable amount to your selected payment method.

All transactions are processed in Australian Dollars (AUD). If your payment method uses a different currency, your bank or card issuer may charge conversion fees.

You agree to provide current, complete, and accurate billing information for all purchases made through our website.

5. Shipping and Delivery

We ship to all states and territories of Australia. Shipping times and costs vary depending on your location and the shipping method selected.

Delivery times are estimates only and commence from the date of shipping, not the date of order. We are not responsible for delays caused by customs, postal services, or circumstances beyond our control.

Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

6. Returns and Refunds

ProstaVive offers a 180-day money-back guarantee. If you are not satisfied with your purchase, you may request a full refund within 180 days of your purchase date.

To request a refund, please contact our customer support team with your order details. Refunds will be processed to the original payment method within 5-10 business days of approval.

Shipping and handling charges are non-refundable unless the return is due to our error or a defective product.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and software, is the property of ProstaVive Australia or its content suppliers and is protected by Australian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from this website without our prior written consent.

8. Affiliate Disclosure

ProstaVive Australia participates in affiliate marketing programs. This means we may earn a commission when you purchase products through links on our website, including links to ClickBank and other third-party merchants.

Our product reviews and recommendations are based on our honest opinions and research. However, you should conduct your own research and consult with a healthcare professional before making any purchasing decisions.

9. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Warranties that the website will be uninterrupted, timely, secure, or error-free.
• Warranties regarding the accuracy or reliability of any information on the website.

10. Limitation of Liability

To the fullest extent permitted by Australian law, ProstaVive Australia shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of, or inability to access or use, the website or products.
• Any conduct or content of any third party on the website.
• Any content obtained from the website.
• Unauthorized access, use, or alteration of your transmissions or content.

Our total liability to you for all claims arising from or related to these terms shall not exceed the amount you paid for the product giving rise to the liability.

11. Indemnification

You agree to indemnify, defend, and hold harmless ProstaVive Australia, its affiliates, officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, costs, or expenses arising from or relating to your use of the website, violation of these terms, or infringement of any third-party rights.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Australia and the state of New South Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

13. Changes to These Terms

We reserve the right to modify or replace these Terms and Conditions at any time. Material changes will be effective immediately upon posting the updated terms on this page. Your continued use of the website after any changes constitutes acceptance of the revised terms.

14. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these terms, and the remaining provisions shall continue in full force and effect.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@au-prostavive.com

Address: ProstaVive Australia, Sydney, NSW, Australia